Understanding the Three Types of People in Your Guest Experience

Last week, we took the first of two looks at a pirate’s crew. As Captain Jack Sparrow finds out time and time again, you can’t get very far on your own – it takes a crew to reach your destination. The same is true for your church’s Guest Experience: No matter how you look at Read more about Understanding the Three Types of People in Your Guest Experience[…]

Senses and Sensibility – Getting Back to Basics

Do you long for the “good old days” when the pace of our lives was simpler and life was slower? As comedian Will Rogers once said, Things ain’t what they used to be – and probably never was. There’s no use longing for the good old days. In a world that is: Increasingly hurried Painfully Read more about Senses and Sensibility – Getting Back to Basics[…]

It All Begins with Hospitality

Church leaders need to understand the fact that our competition is not other churches; it’s places that provide WOW! Experiences and to which guests compare our churches. While that may seem a negative, it can also be turned into a positive by LEARNING from those top-notch places and their leaders. Take for instance Danny Meyer, Read more about It All Begins with Hospitality[…]