Overcoming the Enemy of Your Guest Experience: Lessons from Captain Jack Sparrow

What’s a pirate without an enemy or two? Or in the case of Captain Jack Sparrow, maybe nine or ten! When a pirate is facing an enemy, it takes everything he’s got – and then some – to come out ahead in the end. Time after time, facing dire consequences, Captain Jack Sparrow manages to Read more about Overcoming the Enemy of Your Guest Experience: Lessons from Captain Jack Sparrow[…]