You have a set time for the beginning of your worship service or special event.
You expect everyone – including Guests – to arrive early enough to park, enter the building, take care of their kids, and find the right place to be. All in plenty of time BEFORE the scheduled start time.
Guess what – your Guests, despite your best intentions, are going to arrive on THEIR schedule.
Are you ready for Guests – whenever they arrive?
That’s just one nugget of information you need to be prepared for in your journey to providing amazing, over-the-top Guest Experiences.
What does that mean for your Guest Experiences Teams?