From Beginning to End – A Field Trip to the Magic Kingdom

Last summer I had the opportunity to stop by the Magic Kingdom for a Guest Experience field trip.

It started with a 5:45 AM arrival at the Travel and Transportation Center (the parking lot serving the Magic Kingdom) for some interaction with the Cast Members who make up the most amazing parking team anywhere. The image below shows my rental car in the first Guest parking space.

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It was a double first: I was also the first Guest in Magic Kingdom that morning, too!

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It ended past 1 AM (courtesy of Extra Magic Hours) and the Kiss Goodnight.

photo by Tom Brickman

photo by Tom Brickman

During that very long but very enjoyable day, I had the opportunity to observe, talk with, and learn from Disney Cast Members as they demonstrated the best Guest Experiences anywhere.

I bring this up, because at the end of next week I will be returning to Walt Disney World for another field trip.

More magical Guest Experience learnings coming this way soon!

 

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