March 29, 2013

Creating Environments for Your Guest Experience

Literally and figuratively.

Andy Stanley and the team at North Point have identified three types of “spaces” they are intentionally creating in order to first welcome people and then move them along a path of growth. The spaces are primarily figurative, but you could also think of them in literal terms.

  • The Foyer: Where you are welcomed as a guest
  • The Living Room: Where you connect as a friend
  • The Kitchen: Where you are loved like family

Literal or figurative – or both, you can design spaces and experiences that encourage people to engage with others and to create relationships.

What kind of spaces are you designing?

 

Day #38 in The 40 Day Guest Journey

Begin the series here.

Day #37

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